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10 Knowledge Management Definitions: Take Your Pick

        posted by , March 26, 2013

Knowledge management isn't as old as the hills but it's pretty old. It first emerged as a practice around 1990 alongside enabling technologies such as document management.

Despite it's maturity. There's no universally accepted definition of knowledge management.

The following definitions are amongst the best known.

Knowledge management is the practice of identifying, creating, communicating, socializing, measuring and improving knowledge to support strategic objectives.
~ Anna Mar, Simplicable


Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.
~ Duhon, Gartner Group, 1998


Knowledge management is a method to simplify and improve the process of creating, sharing, distributing, capturing, and understanding knowledge in a company.
~ Karlsen & Gottschalk, Factors affecting knowledge transfer in IT projects, Engineering Management Journal, 2004


Knowledge management is a process of systematically and actively managing and leveraging the stores of knowledge in an organization.
~ Laudon & Laudon, Management information systems, 1998


The challenge of knowledge management is how to generate and leverage collective knowledge in the firm to create value that leads to competitive advantage.
~ Zhang, An empirical assessment of the performance impacts of IS support for knowledge transfer, 2007


Knowledge management is about harnessing the intellectual and social capital of individuals in order to improve organizational learning capabilities.
~ Swan, Newell, Scarbrough, & Hislop, Knowledge management and innovation: Networks and networking. Journal of Knowledge Management, 1999.


Knowledge management is a disciplined, holistic approach to using expertise effectively for competitive advantage.
~ Arkell, Knowledge management: Get our heads into it. Boeing Corporation, 2007


Knowledge management deals with the organizational optimization of knowledge through the use of various technologies, tools, and processes to achieve set goals.
~ Kamara, Anumba, Carrillo, & Bouchlaghem, Development of a methodology for live capture and reuse of project knowledge in construction, Journal of Management in Engineering, 2003


Knowledge management is responsible for providing the assessment of and accessibility to refined information (i.e. knowledge).
~ Goldstein & Coletti, Knowledge Management: A Regional Initiative, 2011


Knowledge management is the practice, process and culture of creating, sharing and improving an organization's knowledge.
~ Devin Fowler, Simplicable, 2013



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