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Knowledge Management


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A guide to knowledge management best practices.



We think of knowledge as something that can be recorded in words, visualized and taught. However, this isn't always the case.

Knowledge management is the practice of identifying, creating, communicating, socializing, measuring and improving knowledge to support strategic objectives.

Knowledge management is a political topic. It needs the support of executive management to have any chance of success.

How to measure the quality of knowledge.

From knowledge management dysfunction to bliss.

The successful knowledge management practice recognizes the distributed nature of knowledge. They focus on those shared knowledge management services that can be centralized.

Knowledge management tools have changed over the years. However, they still address the same basic needs.

Every project creates knowledge. Every project depends on knowledge. The following knowledge management best practices are critical for projects.

How the knowledge economy became the innovation economy.

Knowledge management is the continual process of squeezing value from information.

Information isn't knowledge. Knowledge management is the practice of turning the rivers of information that an organization produces into valuable, actionable knowledge.

As information technology has advanced the line between knowledge and information has begun to blur.

The four dimensions of knowledge value.

Never miss a good chance to profit from knowledge.


Why 80% of success is showing up.

Organizations only do two things: change and stay the same. It's the organizations that change who own the future.

The many faces of change management.

The primary objective of organizational change management is to execute an effective strategy. That's easier to say than do. The following secondary objectives (goals) are how organizations deliver change.


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